Ordering and Delivery
Ditty’s Home Bakery is referred to as “The Company”, and any person purchasing the products on this site is referred to as “The Purchaser”. By using our site, you agree on the terms and conditions below.
Price
All prices on the site are in Sterling. We accept all major credit and debit cards through online purchases, and bank transfers on “offline” sales, for invoice payment. Please note prices may change occasionally, make sure you check the final price at the checkout before placing your order.
Delivery
Please ensure delivery address and phone number are correctly input before placing the order. Once the courier gets a docket signed by the recipient at the given address, the goods are considered delivered. Ditty’s Home Bakery uses third party couriers to deliver the purchased items and it is the responsibility of The Purchaser to ensure someone will be at the given address to receipt the goods. In the occasion of delivery attempt failing, a docket will be left at the address for The Purchaser to arrange a pick up from a local depot. If the items are not picked up from the depot by the given date, all goods will be sent back to “The Company” and a charges will apply to arrange a second delivery by a courier.
Delivery times may vary between countries. Orders within Ireland are usually dispatched within the next working day. Orders from the UK and Europe are usually delivered within 3–5 working days.
Refunds, Damages, Returns
In a case of any goods are delivered in damaged condition, please contact us within 48 hours of receiving your delivery. You can contact us on +44 (0) 2879468243 or email enquiries@dittysbakery.com
We can then make arrangements with you to replace or refund the damaged goods.
The Goods in full can be returned within 7 working days from the delivery as long as they are in the same condition as when they were delivered. The return costs are The Purchaser’s responsibility, but the price of the original order will be refunded (excluding delivery cost) as long as all goods are returned in good condition and in full packaging.
Substitutions
All products on the website are subject to availability. Unavailable items will be replaced with relevant items of equal or greater value.